Qualifications

Healthcents is qualified to enable you to maximize your reimbursement:

Our Leadership:

Healthcents' President, Susan Charkin, leads client strategy and new business development.  Susan has a very successful and proven track record in enabling medical care providers to make more money. Susan's background includes 15+ years of experience in senior contracting positions with Health Net, Blue Cross of California, Blue Shield of California, Blue Cross Blue Shield of the National Capital Area (Washington DC), Aetna, MaxiCare and the University of California, San Francisco. Susan has a complete understanding of Healthcare reimbursement from the perspective of both providers and insurance companies and is one of the few individuals in the USA with this unique background. Susan is also a leading author and national speaker on managed care contracting issues and has been published in journals such as Specialty Capitation and The Emergency Medical Services Insider Journal. She holds a Masters in Public Health Administration from USF and is currently a Trustee at Natividad Medical Center, a 160+ bed public tertiary care facility in Central California.

Our CEO, Steve Selbst, leads the Healthcents' operation including contracting and reimbursement analysis.  He is responsible for the building and execution of the computing environments and processes that are used to enable Healthcents to get our providers maximum reimbursement.  He has negotiated over 1500 payer contracts and is the inventor of RevolutionSoftware, Healthcents’ state of the art web service product for payer contracts’ analysis. 

Steve's background includes 28+ years of Executive Management with a large F500 Computing Company and is well known in the software and healthcare businesses as a leader who builds new businesses quickly and profitably. His background includes the managing of complex multisite and multi company software development including labs in North America, Europe and Asia Pacific. He also has managed a staff of over 300 people in the development of complex business intelligence software used by companies all over the world for query, reporting and data analysis. Steve has been quoted in many press releases and was one of the industry leaders in the development of metadata standards across enterprises and has built several strategic business partnerships including one of the most important OLAP (On Line Analytic Processing) business agreements in the industry. Steve holds a BS in Business from Arizona State University, Summa Cum Laude, and was invited to apply for a Fulbright Scholarship.

AND

Our Business Model:

• Extensive Senior Contract Management experience negotiating with insurers and working for insurers including MaxiCare, Health Net, Blue Cross of California, Blue Shield of California, Blue Cross and Blue Shield of the National Capital Area (Washington DC), Aetna/US Healthcare and the University of California, San Francisco
• Experienced and professional staff to enable fast and accurate negotiations to enable maximum reimbursement
• Nationally Recognized firm that speaks at prominent industry conferences such as the AUA (American Urological Association), LUGPA (Large Urology Practice Group Association), American Ambulance Association and many others.  We written many trade journal articles which you may view at our Published Articles page
• Many references and happy clients. See our Testimonials page for examples
• Proven track record in enabling medical practices to increase profit and grow their practices
• One stop shopping to meet your needs:
• Reimbursement Analysis
• Contract Negotiations
• Marketing
• Business Expansion
• Billing and Collections
• Collateral and Web Site Development
• Training